The Pros And Cons Of Allowing Pets In Your Salt Lake Rental Property

The Pros And Cons Of Allowing Pets In Your Salt Lake Rental Property

When renting your property you have a big decision to make: should you allow pets? 58% of Utah households have a pet, according to research from Data Pandas. By not allowing pets you are cutting off a big chunk of the market.

Your pet policy affects your rental income, property condition and tenant pool. Some landlords worry about property damage and extra maintenance, others see pets as a way to increase revenue and get long term tenants.

The Pros And Cons Of Allowing Pets In Your Salt Lake Rental Property

Should you allow pets in your rental?

Making your property pet friendly opens up big advantages. You’ll have access to a much larger pool of potential tenants, which reduces vacancy times and allows you to be more picky with quality tenants. You can also create additional income streams through pet rent, usually around $50 per month, plus pet deposits to offset the risk.

Pet owners tend to be longer term tenants because finding another pet friendly rental can be tough. Once they find a home they like they are more likely to renew their lease rather than go through another housing search. This reduced turnover saves you money on marketing and unit prep between tenants.

What are the risks and downsides of allowing pets in your rental?

Pet friendly properties have some challenges. Property damage is the biggest one, with risks of scratches, chewing or accidents that exceed standard security deposits. You’ll have higher maintenance costs for deep cleaning and odor removal between tenants plus wear and tear on flooring, carpets and fixtures.

Noise can be a problem, especially in multi-unit properties where barking can disturb neighbors. You may have to deal with complaints about pet behavior from nearby residents or issues between tenants with and without pets.

How do you protect your rental property from pet damage?

Strong pet policies help mitigate these risks. Start by collecting both a regular security deposit and a separate pet deposit. Many landlords make half the pet deposit non-refundable to cover deep cleaning costs at move-out. Document all pets thoroughly during move-in with photos and detailed information about breed, size and age.

Create detailed pet agreements that specify size limits, breed restrictions and behavior expectations. Regular property inspections help catch any issues early before they become big problems. Consider requiring proof of vaccinations and pet liability insurance from your tenants.

What about service animals in Utah?

You must allow service animals and emotional support animals (ESAs) regardless of your pet policy. ESAs need reasonable accommodation under Fair Housing laws when tenants provide proper documentation. But you can deny ESAs that pose a direct threat or would cause an undue financial burden to your property.

Local laws may restrict certain breeds or limit the number of pets allowed in rental properties. Check your local laws and insurance policies to see what the limitations are before you set your pet policy.

Allowing pets is a balance of income potential vs property risk. With proper screening, documentation and policies in place many landlords find that pet friendly properties can be profitable and manageable. Just create clear guidelines and enforce them consistently to protect your investment and take advantage of the pet friendly rental market.

8 Common Tenant Complaints (And How Salt Lake City Landlords Can Solve Them)

8 Common Tenant Complaints (And How Salt Lake City Landlords Can Solve Them)

Managing rental properties means dealing with the inevitable complaints from tenants. We’ve found through experience of property management in Salt Lake City that each issue that comes up needs a quick and professional response, in order to protect your investment and keep the renters happy.

8 Common Tenant Complaints (And How Salt Lake City Landlords Can Solve Them)

Here are 8 of the most common complaints, and how to address them effectively:

1. Security Deposits

At the top of many property owners’ headache list is disagreements over deposit returns. What we recommend is detailed documentation, which includes photos and videos during the move-in and move-out inspections.

Property management companies standardize this process with checklists and records of the property’s condition, and in our experience clear documentation and expectations make deposit disputes rare.

2. Poor Communication

Gaps in communication can quickly frustrate even the best tenants. The best system starts with a digital log for all maintenance requests, and in property management terms this means an online portal.

Make it your policy to respond to any inquiry within 24 hours, and keep detailed records of all interactions and conversations with the renter. Once a maintenance request has been initiated, send regular updates to the tenant about the progress of their items.

3. Property Condition

Mold and peeling paint are major maintenance issues that need immediate attention. With regular property inspections you can catch problems before they become catastrophic.

Professional management companies will conduct quarterly inspections of their managed properties, and maintain detailed maintenance logs to track recurring issues. Every repair should get quick attention and follow-up, and preventive maintenance schedules will ensure that major problems don’t occur.

4. Payment Issues

Late rent payments create stress for everyone, but a system makes a difference through online payment portals that can simplify the process. Add to that automatic payment reminders that will help tenants stay on track, and clear late fee policies that remove any possible confusion.

Consistent enforcement of rules around rent payments keeps the system fair and equitable for everyone involved.

5. Pest Issues

Any complaints about pests, including bugs, rodents or wild animals need fast action. Most professional management companies will partner with licensed pest control services for quick response, and they’ll schedule preventive treatments as part of the property’s regular maintenance.

6. Privacy Concerns

Tenants value their privacy, so make sure you’re giving them proper notice before entering their unit for any reason. Schedule maintenance visits in advance, and at a time that’s convenient for them. Keep detailed records of every property visit, and its purpose. Respect quiet hours during the evenings, and weekends when completing non-emergency work.

7. Delays in Maintenance

Slow maintenance response times can damage the relationship between tenant and landlord, so that’s why a property management company can help in these situations. Most can offer 24/7 emergency response for serious issues, and regular maintenance can prevent major problems from happening in the first place.

8. Noise Problems

Noise complaints need careful handling, including documentation when they come in, and written warnings to problem tenants. Try to mediate between neighbors when these issues happen, and enforce your lease terms to maintain order.

We know that managing all these issues takes significant time and expertise. If you’re dealing with multiple properties, live out of state, or just want to focus on the investment instead of the day-to-day management of your properties, consider Advanced Solutions Property Management.

We handle all of these common complaints with proven systems and experienced staff. Reach out to us today for a free Salt Lake City rental market analysis to learn how we can help protect your property investment, and keep your tenants satisfied.

57 Ways To Prepare Your Salt Lake Rental Property for Winter: A Landlord’s Checklist

Utah has been in the midst of a heat wave recently, but with temperatures about to change, it’s soon going to really feel like fall. That means it’s the ideal time to start preparing your rental property for colder weather. Here are 57 things you can do to get your investment home ready for winter.
57 Ways To Prepare Your Salt Lake Rental Property for Winter- A Landlord's Checklist
If this seems overwhelming, reach out to us to see why ASPM is a top rated rental management company in Salt Lake City.

Exterior Maintenance

1. Inspect the roof for damaged or missing shingles: Regular inspections help prevent leaks and damage from winter storms.
2. Clean gutters and downspouts: Clearing debris ensures proper drainage and prevents ice dams.
3. Trim tree branches away from the roof and power lines: Trimming reduces the risk of branches breaking and causing damage during winter storms.
4. Check for cracks in exterior walls and seal them: Sealing cracks prevents cold air and moisture from entering the home.
5. Add exterior wall insulation if needed: Improved insulation enhances energy efficiency and tenant comfort during winter.
6. Inspect and repair window and door frames: Ensuring frames are intact prevents drafts and heat loss.
7. Caulk around windows and doors: Proper caulking minimizes air leaks, improving energy efficiency.
8. Install storm windows and doors: These provide an additional barrier against cold winds and snow.
9. Drain and store outdoor hoses: This prevents freezing and cracking during cold weather.
10. Shut off outdoor water valves and insulate spigots: Protecting plumbing from freezing temperatures reduces the risk of burst pipes.
11. Drain sprinkler systems and outdoor fountains: Emptying these systems prevents freeze damage.
12. Clean and cover outdoor furniture: Protecting furniture extends its lifespan against harsh weather conditions.
13. Inspect chimney and clean if necessary: A clean chimney ensures safe fireplace operation during winter use.
14. Check exterior paint and touch up as needed: Maintaining paint protects surfaces from moisture damage.
15. Secure loose siding or trim: Repairing loose sections prevents further damage from wind or snow.

Yard and Landscaping

16. Trim the shrubs: Pruning helps prevent damage from heavy snow accumulation on branches.
17. Remove dead plants and debris from flower beds: Cleaning up encourages healthy soil conditions for spring growth.
18. Aerate and fertilize the lawn: This prepares the lawn for healthy growth when spring arrives.
19. Mulch garden beds for insulation: Mulching protects plant roots from extreme cold temperatures.
20. Wrap delicate plants and shrubs: Insulating vulnerable plants helps them survive harsh winter conditions.
21. Store outdoor planters: Proper storage protects planters from freezing temperatures.
22. Clean and store lawn equipment: Regular maintenance ensures equipment is ready for use in spring.
23. Prepare snow removal equipment: Ensuring shovels, salt, or snow blowers are in good condition allows for efficient snow management.

Plumbing and Pipes

24. Insulate exposed pipes: Insulation prevents freezing, reducing the risk of costly repairs due to bursts.
25. Check for leaks and repair as needed: Addressing leaks early helps prevent water damage during winter months.
26. Drain water heater to remove sediment: Regular maintenance improves efficiency, ensuring hot water availability when needed most.
27. Insulate hot water pipes: Insulating these pipes reduces heat loss, saving energy costs.

HVAC System

28. Schedule professional HVAC inspection and maintenance: Regular servicing keeps heating systems running efficiently through the cold months.
29. Replace furnace filters: Clean filters improve air quality while enhancing system efficiency.
30. Clean air ducts: Clearing ducts promotes better airflow, improving heating distribution throughout the property.
31. Test thermostat for accuracy: Ensuring accurate readings helps maintain consistent indoor temperatures.

Energy Efficiency

32. Add attic insulation if needed: Proper insulation minimizes heat loss through the roof, reducing heating bills significantly.
33. Seal air leaks around windows and doors: Addressing leaks improves energy efficiency by preventing drafts.
34. Install programmable thermostats: These devices allow tenants to manage heating schedules efficiently based on their routines.
35. Reverse ceiling fan direction: Running fans clockwise pushes warm air down, enhancing heating effectiveness without additional energy use.
36. Install insulating curtains or blinds: These window treatments help retain heat indoors while adding an aesthetic touch.

Safety Measures

37. Test smoke and carbon monoxide detectors: Regular checks ensure these devices function properly, protecting tenants from hazards.
38. Replace batteries in detectors: Fresh batteries guarantee continuous protection against fire or gas leaks throughout winter.
39. Check fire extinguishers: Ensure extinguishers are accessible, charged, and ready for emergencies that may arise in colder months.
40. Clear space around furnace: Maintaining clear areas around heaters prevents fire hazards while ensuring efficient operation.
41. Inspect electrical outlets and cords: Check for signs of wear or damage to prevent electrical fires during increased usage.

Interior Maintenance

42. Clean and inspect fireplace: Ensuring fireplaces are clean promotes safe usage during cozy winter evenings with tenants.
43. Check for drafts and add weatherstripping: Weatherstripping reduces drafts effectively while enhancing comfort levels indoors.
44. Inspect basement for moisture issues: Addressing moisture problems now prevents mold growth that can affect tenant health later on.
45. Clean dryer vents: Regular cleaning prevents lint buildup that poses fire risks associated with dryer usage during winter laundry days.
46. Lubricate door hinges and locks: Ensuring smooth operation of doors helps maintain security while preventing wear over time.

Tenant Communication

47. Provide winter maintenance instructions to tenants: Clear guidelines help tenants understand their responsibilities in maintaining the property during winter months.
48. Remind tenants about maintaining minimum heat levels: Encouraging tenants to keep their homes heated prevents frozen pipes that could lead to significant damage.
49. Inform tenants about snow removal responsibilities: Clarifying who manages snow removal helps avoid misunderstandings during heavy snowfall periods.
50. Provide emergency contact information: Ensuring tenants have access to emergency contacts fosters a sense of security during adverse weather events.

Emergency Preparedness

51. Create an emergency winter kit: Stocking essentials prepares everyone for unexpected situations during storms or power outages.
52. Stock up on ice melt and sand: Having these materials on hand facilitates safe walkways around the property during icy conditions.
53. Have a backup power source ready: Generators or battery packs provide peace of mind in case of power outages caused by severe weather conditions.
54. Know how to shut off water main in case of pipe burst: Familiarity with this process allows for quick action to minimize damage if a pipe freezes or bursts.

Professional Services

55. Arrange for gutter cleaning service: Hiring professionals ensures gutters remain clear of debris throughout winter months, preventing ice dams that can cause extensive damage later on.
56. Set up snow removal service if applicable: Having a reliable service ready ensures safe access around the property for tenants during heavy snowfall periods.
57. Schedule professional energy audit: An audit identifies areas where energy efficiency can be improved, benefiting both costs and tenant comfort.

We have seasonal maintenance checklists below:
Fall Rental Property Maintenance Checklist Salt Lake City Utah

 

Summer Maintenance Checklist for Landlords

 

How to Maximize Your Rental Property's ROI in Salt Lake City

How to Maximize Your Rental Property’s ROI in Salt Lake City

If you’re a rental property owner here in Salt Lake City, there’s a good chance you’re interested in learning how to increase your return on investment. This means profitability for you, and also making sure that managing the properties is efficient and effective. In this guide, we’ll look at 6 strategies that you can implement to get the most out of your rental property’s profitability.

How to Maximize Your Rental Property's ROI in Salt Lake City

1. Hire a property manager

You might be thinking, “What a coincidence that a blog post on a property management company’s website is telling me to hire a property manager!”. Yes there’s definitely a reason why we put this point first on the list. There are a few reasons why we believe property management services can benefit your portfolio, including expertise in Salt Lake’s rental market, legal compliance, maintenance coordination and tenant screening.

Our experience managing rental homes can help you avoid mistakes that can eat into your profits, and ultimately make sure your property is efficient by reducing vacancy rates and increasing your rental income.

2. Screen your tenants carefully

It goes without saying that if you have low quality tenants in your property, it can impact your income stream and your property’s value. This is why it’s important to have a comprehensive tenant screening process that includes rental history, references, employment verification and a credit check.

Responsible tenants in your rental can reduce the risk of property damage, late payments and evictions, which all impact your return on investment.

3. Reduce tenant turnover

Reducing tenant turnover is a big factor in your ROI. Every time you have a tenant move out, you’re looking at cleaning costs, repairs and marketing the property to get new renters in. Plus if the property is sitting vacant, you’re losing out on rental income. Make sure you’re keeping good tenants in the property longer by responding to their maintenance needs quickly, and even offering incentives for longer term leases and renewals.

4. Adjust your rental rates

What are the market trends in Salt Lake, and should you be adjusting your rental rates accordingly? This should include reviewing comparable properties in the area to ensure your rates are competitive, and looking at broader economic factors like interest rates which can impact demand.

Of course you’ll want to be fair with your rental rates, but consider increasing rent when it’s justified by improvements to your property or overall market conditions.

5. Invest in property upgrades

You’d be surprised at how strategic updates to your property can attract better tenants and even justify higher rental rates. Improvements like updating the kitchen and bathroom, adding a washer and dryer, landscaping and energy efficient appliances can make your property more appealing and also lower maintenance costs.

6. Protect your asset with regular inspections

Start with an initial walk through. When you lease your property, document the condition of the property so you can hold the tenant accountable for keeping the property in that condition. Everybody is on the same page. Then we recommend enforcing the terms of the lease by conducting monthly drive-by inspections, spring and fall internal inspections, and an end-of-lease move out inspection. This is where we make any necessary deductions from the security deposit.

Interested in how Advanced Solutions can help protect your investment property and generate a positive ROI? Contact us for a free rental market analysis!

35 Genius Ways To Reduce Maintenance Costs In Your Salt Lake City Rental Property

35 Genius Ways To Reduce Maintenance Costs In Your Salt Lake City Rental Property

If you own a rental in SLC, you know how important maintenance and repairs are in maintaining the value of your property, and generating cash flow month after month. However, without a proper plan for ongoing maintenance, tenants become unhappy, repairs can snowball, and ultimately this cuts into your profits.

35 Genius Ways To Reduce Maintenance Costs In Your Salt Lake City Rental Property

If you’re wondering how much to budget for maintenance, check out this recent blog post we published.

Here are some tips you can use to minimize your rental property maintenance costs:

1. Conduct regular preventive and proactive maintenance inspections.

2. Respond quickly to any tenant maintenance requests.

3. Invest in energy efficient appliances like refrigerators, dishwashers and washing machines.

4. Implement a thorough tenant screening process.

5. Create and follow seasonal maintenance checklists.

6. Develop long-term relationships with reliable and cost-effective vendors.

7. Educate your tenants on the proper use and care of appliances and features in the property.

8. Replace older, single-pane windows with more energy efficient windows.

9. Install a programmable thermostat to reduce energy consumption.

10. Use low maintenance and durable materials for flooring.

11. Regularly clean and maintain the home’s HVAC system, including changing the air filters.

12. Install fixtures that save water, like low-flow shower heads and toilets.

13. Invest in a preventive pest control plan to reduce possible property damage.

14. Use caulking and weather stripping to improve the home’s energy efficiency in extreme weather.

15. Replace incandescent lighting with LED bulbs or fixtures.

16. Ensure proper insulation in the property’s attic, walls and basement.

17. Regularly clean out the gutters and downspouts to prevent water damage on the home’s foundation.

18. Reduce energy consumption with smart home devices and timers.

19. Use higher quality paint to lengthen the life of the pain, and extend the time between repainting during tenant turnover.

20. Conduct proactive maintenance on the home’s plumbing system.

21. Use similar fixtures and materials for easier replacements between multiple properties.

22. Get the roof regularly inspected, maintained and repaired when necessary.

23. Use outdoor motion sensor lighting to reduce electricity usage.

24. Use durable and easy to clean surfaces in high traffic areas like hallways, the kitchen and bathrooms.

25. Conduct quick external inspections of the property on a regular basis.

26. Use water wise and drought resistant landscaping to reduce water costs.

27. Install ceiling fans to reduce air conditioning and heating costs, and improve air circulation.

28. Consider implementing a tenant incentive program for reporting maintenance issues early.

29. Use technology to monitor and optimize energy consumption across the property.

30. Treat indoor and outdoor wooden structures to prevent rot, sun decay and insect damage.

31. Maintain window coverings to prevent sun damage inside the home and keep the property cool.

32. Use high quality and durable hardware for doors and kitchen cabinets.

33. Regularly inspect the home’s foundation to identify problems before they become catastrophic.

34. Use solar powered light fixtures outdoors to reduce energy costs.

35. Use property management software to automate the process of work orders and vendors.

“I had a client needing some assistance with their rental property and Scott was great to work with. He asked thoughtful questions about their goals for the property and took time to explain each step. This made it easy to plan for what to expect using their services, which was valuable for a first time landlord. ASPM has been in business for over 10 years and has a well designed system. I look forward to referring more clients Scott’s way!”
– Trevor T.

Understanding Tenant Damage vs. Normal Wear & Tear: A Property Owner's Guide

Understanding Tenant Damage vs. Normal Wear & Tear: A Property Owner’s Guide

If you own a rental property, you know it can sometimes be challenging to distinguish between regular wear and damage by the tenant. That’s why Advanced Solutions Property Management in Salt Lake City has been helping property owners with strategies to protect their investment.

We put this guide together based on our combined 65 years of experience managing properties around the Salt Lake valley.

Understanding Tenant Damage vs. Normal Wear & Tear: A Property Owner's Guide

What is considered wear and tear?

According to the Department of Housing and Urban Development (HUD), there are a few examples of normal wear and tear:

  • Faded, cracked or peeling paint
  • Torn wallpaper
  • Small nail holes in wall
  • Faded or worn carpet
  • Loose grout or tiles
  • Worn or scratched enamel in bathtub, sink or toilet
  • Rusty shower rod
  • Dirty or faded window coverings

We know that these issues are just part of renting out your property. If you work with us to manage your rental, we’ll address these issues immediately during tenant turnover, and make sure your property stays in good condition.

What is considered tenant damage in Salt Lake City?

Tenant damage in a rental property typically goes beyond normal wear and tear, and is often the result of accidental damage, neglect, or even intentional damage.

Here are examples of tenant damage:

  • Holes in the walls
  • Drawings, wallpaper or crayon/marker on the walls
  • Chipped wood floors
  • Broken door hinges
  • Broken windows
  • Broken or missing light fixtures
  • Holes in the ceiling from removed fixtures
  • Damage to carpet
  • Missing or cracked tile

At Advanced Solutions, we have detailed and thorough move-in inspections processes designed to identify pre-existing conditions, which makes it easy to identify any tenant caused damage at the conclusion of the lease.

Security Deposits

A security deposit is a safeguard against potential damages for property owners. We manage these and ensure compliance with Utah laws to protect your interests, and provide an itemized list of any possible deductions to avoid disputes and maintain a positive relationship with tenants.

Preventive Steps

We believe that a thorough screening process for potential tenants helps to identify those renters who are more likely to respect your property. We also conduct regular inspections and have a maintenance team who can address any issues before they become bigger problems.

How does ASPM handle tenant damage?

Even the best preventive measures won’t help you avoid future tenant damage. If this occurs, we have a well defined protocol that includes assessing the damage, communicating with tenants about their responsibility, and coordinating the repairs. We also have a client dashboard that provides real-time info and updates, to keep you informed about the condition of your rental property.

What is the financial impact of tenant damage?

When you own rental properties, it’s no surprise that damage can impact your return on investment. We have a data-driven approach to mitigating this financial impact– in fact one of our clients has seen an increase in Net Operating Income (NOI) of 13% in less than a year.

Legal considerations

The difference between tenant damage and wear and tear can sometimes be difficult to determine, and Utah has specific laws that impact these issues. At ASPM we have a team of Certified Commercial Advisors to make sure all of our practices are compliant with local regulations.

We’re proud of our ability to efficiently manage properties in Salt Lake City, minimize tenant damages, and maximize the ROI for our clients, and our proven track record speaks for itself! Just ask our client Russ, who says, “”ASPM has done a great job of managing my 30 Unit Apartment complex. I would recommend them to anyone.”

Have more questions about how Advanced Solutions can manage your property? Check out our Property Owner FAQ here.

Don’t stress about property management. Our team is here to take care of the details so you can focus on being a property owner, not a landlord. Reach out to see how we can help you exceed your real estate investment goals!