From Accidental Landlord to Property Management Pro: Insights From ASPM’s Trent Bray On The ‘Strategic PM’ Podcast

Property management isn’t just something we do at Advanced Solutions Property Management – we live it. Our Business Development Manager, Trent Bray, is the perfect example. A real estate investor for over a decade before joining our team, Trent brings real world experience and empathy to every client conversation.

Trent was recently featured on the Strategic PM podcast, in an interview with host Jeremy Pound.

“I was an accidental landlord,” Trent says, recalling his fix-and-flip days when market timing didn’t always cooperate. “I quickly learned how much it hurts to get those 3:00 AM calls about exploded water heaters. It’s never convenient when these things happen – it’s always during vacations or weekends when you’re trying to relax.”

Those experiences shaped Trent’s approach to client relationships. Instead of focusing on closing deals, he prioritizes solving problems and building real connections. It’s working – in just 6 months with ASPM, Trent is already crushing his growth goals.

The ASPM Advantage

While many property management companies stretch themselves thin across wide geographic areas, we’ve intentionally focused our expertise on Salt Lake County. This allows us to respond faster and have deeper market knowledge.

“We know this market better than our competition because they’re worried about what’s happening north or south of here,” Trent says. “There are many factors at play and we’d be doing clients a disservice by taking properties outside our scope.”

Building Relationships That Last

Trent’s business development approach combines traditional networking with modern techniques. He’s a big fan of using personalized video messages to reconnect with prospects who’ve gone silent.

In one instance, he filmed himself in a prospect’s neighborhood, mentioning he was researching rental pricing in the area. This personal touch resulted in an immediate response and a new client relationship.

“It humanizes the whole situation,” Trent says. “You have to come across as human, so if you screw up – oh well – it just proves you’re human.”

Looking Ahead

As property management professionals who are also investors ourselves, we know what landlords face. We see huge opportunity to help property owners “buy their time back” and gain peace of mind.

Trent puts it best: “Anyone who says there isn’t opportunity in property management right now isn’t looking. If you think about how few people actually use property management services and how much you can help them by doing it – the sky’s the limit.”Get in touch

Are you tired of middle-of-the-night maintenance calls and tenant headaches? Contact Advanced Solutions Property Management today to discover how we can help you regain your time while maximizing your investment returns.